Why is Remote Access not working on my Smart Plug?

The main situations which may cause Remote Access failure is your device are out of the Bluetooth signal range.


If my bluetooth goes down, will my Smart Plug continue to work?

Yes. Bluetooth connection issues will not affect rules that are stored on the app.  It will only affect Remote Access.  Meaning, the rules that you have set up will still function.


Why is Remote Access not working on my Wall Switch?

The main situations which may cause Remote Access failure is your device are out of the Bluetooth signal range.


How do I update the firmware of the Wall Switch?

When firmware updates are available, an alert will be displayed on the App to update the device to the latest firmware.


If my bluetooth goes down, will my Wall Switch continue to work?

Yes. Bluetooth connection issues will not affect rules that are stored on the app.  It will only affect Remote Access.  Meaning, the rules that you have set up will still function.


Can the Wall Switch be controlled by more than one smart device?

Through our Mob-Mob App. Controlling your network is not just limited to one device.  To know more on how you can control your network, click here.


How do I update the firmware of the Smart Plug?

When firmware updates are available, an alert will be displayed on the App to update the device to the latest firmware.


Can the Smart Plug be controlled by more than one smart device?

Through our Mob-Mob App. Controlling your network is not just limited to one device.  To know more on how you can control your network, click here.


News - Exhibitions - CeBIT 2016

News - Exhibitions - CeBIT 2016

We will be in CeBIT 2016, 14 - 18 March, Hannover, Germany. Please feel free to come and visit our live demo...


Blogs - 2015101301 - 17th HKEIA Award - Silver Award

Blogs - 2015101301 - 17th HKEIA Award - Silver Award

Our Bluetooth Smart Wall Switches series product won the 17th HKEIA Award - Silver Award. ..


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